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  • 107 Customer Stories (and best practices)


    Learn how Gemalto helps governments implement proven strategies and technology solutions for successful public governance.

    Strong experience through worldwide customer references, 120 years of security printing expertise and over  25 years in AFIS/ABIS systems, understanding of the whole value chain and teamwork with governments, border agencies, law enforcement authorities and integrators are the four main reasons why Gemalto is associated with numerous projects worldwide.

    The company’s products and solutions are deployed in over 200 active programs worldwide, with specific expertise in secure document issuance, biometrics, document readers, authentication, ID management and data protection.

    We can help you address these 5 critical needs:

    • Provide a secure identity to your citizens and residents, for a safer and fairer society
    • Improve your health and social initiatives
    • Secure your nation's borders
    • Identify suspects & criminals and proactively detect risks
    • Lay the foundations for a modern, digital economy.
     
     
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    ePassport

    • UK passport: A new travel document for 2019

      UK passport: A new travel document for 2019

      Discover with Gemalto some of the major changes impacting the new UK passport.

      Read more on the UK passport
    • East Timor launches its biometric passport

      East Timor launches its biometric passport

      East Timor issued its first electronic and biometric passport on May 5th 2017. Discover its secure and aesthetic passport design with Gemalto

      Read more
    • Traveling light – new e-Visa system boosts tourism in Uganda

      Traveling light – new e-Visa system boosts tourism in Uganda

      Uganda’s Electronic Visa and Permit system went live in July 2016. Discover with Gemalto how the system works and its benefits for travelers and the country.

      Read more
    • New ePassport and eID for Finland

      The art of secure documentation

      Read more
    • Lebanese passport

      Lebanese passport: the new biometric ePassport launched

      Discover the new Lebanese biometric passport launched on 1 August 2016. It incorporates Gemalto’s visual security features and electronic technologies

      Read more
    • Norway - epassport

      Electronic passport: Norway's case

      To respond to the Norwegian authorities’ stringent requests, Gemalto opened a new personalization center to provide a complete ePassport product.

      Read more
    • Biometric passports for Moldova

      Biometric passports open Schengen zone to Moldovan travellers

      The new biometric passport of Moldova opens Schengen zone for its holder. It is one of the first to implement Supplemental Access Control protocol. More with Gemalto.

      Read more
    • Biometric passports for Colombian citizens

      Biometric passports for Colombian citizens

      The new Colombian electronic passport or pasaporte electro?nico integrates Gemalto secure ePassport technologies .

      Read more
    • Swedish ePassport and national eID

      Sweden is a country well known for adopting the latest technological advances.

      Read more
    • New Peruvian electronic passport unveiled

      New Peruvian electronic passport unveiled

      On February 24, 2016 the first Peruvian biometric passports were delivered in Lima.

      Read more
    • Gemalto embarks on Turkish ePassport Program

      Gemalto embarks on Turkish ePassport Program

      In September 2015, Gemalto announced that it is supplying its Sealys eCover for ePassports to Darphane, the Turkish Mint and Stamp Printing House.

      Read more
    • Flag of Luxembourg for biometric passport

      A new biometric passport for Luxembourg

      Since February 2015, Luxembourg’s citizens have been able to apply for a new generation of the country’s electronic passport.

      Read more
    • South African epassport

      South Africa electronic passport integrates Swiss innovation

      In April 2009 the Republic of South Africa started issuing a new generation of electronic passport

      Read more
    • The new version of the Malaysian Electronic Passport with advanced polycarbonate data page

      In April 2013, Malaysia started to issue a new version of the ICAO compliant Malaysian Electronic Passport with a polycarbonate biometric data page.

      Read more
    • Biometric epassport for Azerbaidjan

      Azerbaidjan goes biometric

      On September 2, 2013, the very first biometric electronic passport was handed to the President of the Republic, Ilham Aliyev in Baku.

      Read more
    • Moldova selects Gemalto for its new electronic Passport program

      Introduction of the new biometric ePassport begins in summer 2014. It will replace the previous generation of passports in the Republic of Moldova and enable visa free travel for Moldovan citizens to the European Union.

      Read more
    • Algeria taps Gemalto for ePassport

      In May 2014, Gemalto announced its selection by the Algerian governmental agency "H?tel des Monnaies de la Banque d’Algérie" for its ePassport program.

      Read more
    • Gemalto to deliver the new Belgian electronic passport

      Gemalto is set to supply Belgium with its Sealys ePassport, due to be introduced in May 2014.

      Read more
    • Leading France into the Next Generation

      October 2008 saw Gemalto selected by the Imprimerie Nationale, France’s national printer, to supply its Coesys Issuance solution.

      Read more
    • Cote d'Ivoire epassport

      Gemalto ePassports for Cote d’Ivoire

      Gemalto has clinched an exclusive five-year contract to deliver digital security technology for Ivorian ePassports.

      Read more
    • Danish biometric epassport

      Denmark: Gemalto Delivers Danish ePassports

      The new generation of Danish biometric ePassports is implementing the EAC ( Extended Access Control) mechanism to better protect fingerprints stored in the microprocessor of the smart document.

      Read more
    • France (Case study)

      1,000,000 ePassports in just 5 months.

      Read more
    • Italian epassport

      Italy: Gemalto contributes to the Italian ePassport program

      Italy’s Instituto Poligrafico e Zecca dello Stato (IPZS), the national printing office, began issuing electronic passports based on Gemalto technology.

      Read more
    • Flag of Hong Kong

      Hong Kong

      The Immigration Department of Hong Kong Special Administrative Region has been deploying a single identity document infrastructure

      Read more
    • Flag of South Korea

      Gemalto Rolls-out Electronic Passport Solution in Korea

      In January 2011, Gemalto announced that through local partner LG CNS, the company has been selected by Korea’s National Printer, Korea Minting and Security Printing Corporation, to supply its Sealys eTravel ePassport solution for Korean ePassport users

      Read more
    • Latvia

      In January 2007, Gemalto has been selected to provide its highly secure polycarbonate datapage solution for the Latvian electronic passport.

      Read more
    • Flag of Morocco for biometric passport

      Morocco

      Moroccan biometric passport The first biometric epassport to be issued in Africa.

      Read more
    • Flag of Poland for epassport

      Poland

      In August 2006, Gemalto announced it will be supplying its ePassport solution for Polish electronic passports, and first deliveries began in July 2006.

      Read more
    • Flag of Portugal for epassport covers and inlays

      Portugal

      In April 2006, INCM selected Gemalto to provide electronic covers and inlays as part of the country’s e-passport roll out.

      Read more
    • Singapore: Electronic Passport

      Singapore: Electronic Passport

      August 15, 2006: The first ePassports for Singapore Singapore means innovation.

      Read more
    •  Oman's ePassport

      Sultanate of Oman

      Building a digital nation: Oman's ePassport project In February 2013, the Royal Oman Police turned to Gemalto

      Read more
    • Slovenia

      Slovenia

      In July, Gemalto announced the signature of a 10-year contract to supply the technology to be used in ePassports for Slovenian citizens.

      Read more
    • USA: Gemalto passes go with GPO

      US ePassport

      Gemalto is one of only two vendors selected for the supply of the US ePassport program.

      Read more

    eID

    • New ePassport and eID for Finland

      The art of secure documentation

      Read more
    • Kuwait, identity cards

      eID at work in Kuwait

      National identity card in Kuwait: The key to digital government.

      Read more
    • Algeria’s new biometric identity card: a successful launch

      The landmark of one million eID cards has been reached in October 2016.

      Read more
    • New ID Card in Naples

      The 2016 Italian national eID card goes live

      200 municipalities have been issuing the new eID card since September 2016. Learn more on the national eID project and its framework of trust with Gemalto

      Read more
    • Cameroon’s new national identity card

      Cameroon’s new national identity card

      Much more than a new ID

      Read more
    • Norway Document Verification

      Posten Norge to strengthen fraud protection for Norway

      In September 2016, Posten Norge, Norway's national post and logistics service, selected Gemalto's ID Verification solution. It will enable customer credentials such as identity cards and passports to be checked by branch staff. The new solution is to be deployed in 1100 branches at first, with the potential ultimately to cover Posten Norge's entire, 1400-strong national network.?

      Learn more
    • Flag of Belgium for eID cards

      Electronic ID cards in Belgium

      The keystone of eGovernment

      Read more
    • New eID cards for South Africa

      South Africans can now apply for their national ID cards at local banks

      A new national identity card for the Republic of South Africa

      Read more
    • Amman launches its new national ID card program

      Jordan has chosen Gemalto for its ambitious identification program and the issuance of an ultra-modern national eID card.

      Read more
    • Uruguay’s new eID

      Uruguay’s new eID

      eID in Uruguay: Leading the way in Latin America

      Read more
    • Macao's new generation of contactless eID cards

      Macao's new generation of contactless eID cards

      In 2013, Macao started to issue its new generation of contactless eID cards.

      Read more
    • Switzerland’s Identity Card

      Switzerland’s Identity Card: A world pioneer

      In 1995, Switzerland launched a new generation of identity card. It was in fact the worldwide very first identity card made of polycarbonate…

      Read more
    • The new Nigerian national eID program

      The new Nigerian national eID program

      Starting the largest and broadest financial inclusion program on the African continent

      Read more
    • Ghana's e-Immigration solution.

      Ghana

      Enabling sound migration policy with technology: Ghana's e-Immigration solution.

      Read more
    • Belgium - Kids-ID

      Kids-ID

      Providing tangible services to citizens in Belgium.

      Read more
    • Mobile ID in Finland

      Finland

      Mobile ID in Finland.

      Read more
    • eID in Finland

      Finland

      eID in Finland: Nordic pioneers.

      Read more
    • France, Biometric Resident Card (TSE)

      France

      Biometric Resident Card (TSE)

      Read more
    • Gabon, digital civil registry

      Gabon

      Strengthening democracy with digital civil registry.

      Read more
    • An exemplary roll-out in Hong-Kong

      Hong Kong

      An exemplary roll-out in Hong-Kong.

      Read more
    • Kingdom of Bahrain, eID cards

      Kingdom of Bahrain

      Gemalto is delivering another batch of one million eID cards to the Kingdom of Bahrain.

      Read more
    • eID for Lithuania

      Lithuania

      eID for Lithuania.

      Read more
    • Mongolia's national eID initiative

      Mongolia

      Mongolia's national eID initiative.

      Read more
    • Portugal | Electronic residence permits

      Portugal | Electronic residence permits

      Portugal issues electronic residence permits

      Read more
    • Czech eID card goes live.

      The Czech Republic

      Czech eID card goes live.

      Read more
    • New biometric electronic residence card for Denmark

      Denmark

      New biometric electronic residence card for Denmark

      Read more
    • Flag of Portugal for Citizen cards

      Portugal eID

      Gemalto On Board for Portuguese Citizen Cards

      Read more
    • eID for Saudi Arabia

      eID for Saudi Arabia

      March 2009 saw the announcement that Gemalto will continue to deliver electronic ID cards to the Kingdom of Saudi Arabia.

      Read more
    • Qatar, national eId cards

      Qatar

      At the end of 2007, Qatar began rolling out biometric-enabled National eID cards.

      Read more
    • New Mobile ID in Oman

      Sultanate of Oman

      New Mobile ID in Oman for stronger authentication.

      Read more
    • Gemalto to Provide ID Cards to the Sultanate of Oman

      Sultanate of Oman

      Gemalto to Provide ID Cards to the Sultanate of Oman.

      Read more
    • Sweden, First country in the world to combine ePassport and eID

      Sweden

      First country in the world to combine ePassport and eID.

      Read more
    • Tachograph cards

      Digital tachographs in Europe

      These devices are mandatory as of May 1, 2006 for all new trucks.

      Read more
    • United States of Defense DoD Common Access Card (CAC)

      United States of Defense DoD Common Access Card (CAC)

      The CAC program has issued over 17 million smart identity badges to date...

      Read more
    • Qatar and eGovernment

      eGovernment services in Qatar : Hukoomi

      In March 2017, the new generation of e-government portal Hukoomi 3 was launched. Over 650 different transactions from home and supports accessible all mobile phones, as tablets and desktops.

      e-Government services in Qatar

    Traffic (eDL)

    • New Maryland driver’s license

      New Maryland driver’s license & identification card unveiled

      Maryland introduced its new highly secure driver's license and state-issued identification card.

      Read more
    • A new driving license for La Belle Province

      A new driving license for La Belle Province

      Read more
    • The Dutch driving license goes e

      The Dutch driving license goes e

      New driving license means electronic driving license for Dutch authorities

      Read more
    • Swedish secure driver licenses

      Enhanced polycarbonate for 10 Swedish documents

      Gemalto has been selected by the Swedish Transport Agency (Transportstyrelsen) to design, develop and deliver the new generation of Swedish highly secure driver licenses and digital tachograph cards.

      Read more
    •  Digital Security in Action Stay in touch investors Stock Details Shareholders' Meetings Documents Contact Us Industry Analysts

      Serbia taps Gemalto for its electronic vehicle registration card

      The interest in secure electronic vehicle documents has grown rapidly among EU member nations in recent years.

      Read more
    • Australia: Queensland Driver License.

      Australia

      Gemalto to provide a new Queensland Driver License.

      Read more
    • El Salvador - mart card-based driving license.

      El Salvador

      El Salvador was one the very first countries to introduce a smart card-based driving license.

      Read more
    •   A new electronic permit for French drivers

      France

      A new electronic permit for French drivers

      Read more
    • Ireland, New driving license.

      Ireland

      New driving license.

      Read more
    • India ready for future surge in vehicle fleet.

      India

      India ready for future surge in vehicle fleet.

      Read more
    • Flag of Morocco for driving license and vehicle registration

      Morocco

      Electronic driving license and vehicle registration certificates for Morocco

      Read more
    • Smart driver license to 4 states in Mexico

      Mexico

      Gemalto supplies smart driver license to 4 states in Mexico.

      Read more
    • New driver's license, biometric residence permit and digital tachograph for the UK

      United Kingdom

      New driver's license, biometric residence permit and digital tachograph for the UK.

      Read more
    • Tachograph cards

      Digital tachographs in Europe

      These devices are mandatory as of May 1, 2006 for all new trucks.

      Read more
    ??

    ID verification

    • Norway Document Verification

      Posten Norge to strengthen fraud protection for Norway

      In September 2016, Posten Norge, Norway's national post and logistics service, selected Gemalto's ID Verification solution. It will enable customer credentials such as identity cards and passports to be checked by branch staff. The new solution is to be deployed in 1100 branches at first, with the potential ultimately to cover Posten Norge's entire, 1400-strong national network.?

      Learn more
    • California driver's licenses?

      Since January 2015, undocumented immigrants h?ad their first opportunity to obtain California driver's licenses? thanks to the passage of Assembly Bill 60 (AB60) by the state legislature on September 12, 2013. The bill allows undocumented immigrants to legally drive in the State upon successfully completing all required testing. The bill is a major step in improving road safety in California by ensuring that all California drivers are driving vehicles legally. Gemalto is supporting California Department of Motor Vehicle (California DMV) with its advanced ID Verification? software solution now in use in its nearly 200 offices. DMV officials can verify the authenticity of such documents as passports, identity cards and driver licenses by simply checking the graphical data and security features against reference templates from an array of issuing countries.

      Automated identity document verification
    • European bank deploys ID verification

      High-profile European bank

      Since 2012, Gemalto signed on as prime contractor with a high-profile European bank to deployID Verification at each branch location. Each station is connected to a central document verification repository that will hold more than 2,000 travel and ID documents. The central system is connected to each agent station to provide document repository updates as well as to perform management and operational reports. New customer demographic data, which are captured automatically from the document, are entered directly into the bank’s enterprise management system. The project is now up and running, with over 1,000 ID Verification workstations enabled.

      ID Verification for Banking & Payments
    ??

    eHealthcare

    • Italy - Lombardy’s service card

      Italy - Lombardy’s service card

      Making the delivery of services significantly more efficient

      Read more
    • Algeria, a complete eHealthcare solution

      Algeria

      a complete eHealthcare solution

      Read more
    • Smart Healthcare in Azerbaijan

      Azerbaijan

      Gemalto assures smart Healthcare in Azerbaijan.

      Read more
    • Bulgaria, personal health records

      Bulgaria

      Gemalto’s European-compliant IAS Cards Secures Personal Health Records in Bulgaria.

      Read more
    • France, health

      France

      France has always been a pioneer of smart card technology, first deploying its use in the healthcare industry in the early '90s.

      Read more
    • Germany, eHealthcare card

      Germany

      Germany rolls out its second generation of eHealthcare card.

      Read more
    • Gabon leads the way to eHealth in Africa

      Gabon

      Gabon leads the way to eHealth in Africa.

      Read more
    • Mali, health insurance

      Mali

      The Malian national health insurance fund has called on Gemalto technology to fight against healthcare fraud.

      Read more
    • Mexico healthcare

      Mexico

      The Mexican Seguro Popular project is a government healthcare initiative with broad political support

      Read more
    • Sweden’s digital doctors

      Sweden’s digital doctors

      NP? ( National Patient Overview) is enabling qualified doctors, nurses and other personnel to access patient’s data with PKI SITHS Gemalto cards. Patient’s consent is necessary before any doctor is able to access patient’s history..

      Read more
    •  UK National Health Service Card

      UK National Health Service Card

      In the United Kingdom, Gemalto has been providing healthcare card for general practitioners, nurses and clinicians since 2002. Gemalto supplies cards, authentication server solutions, card readers, provisioning and support. Over one million cards are in circulation.

      Read more
    • Puerto Rico’s ? Tarjeta Inteligente De Salud ?

      Puerto Rico’s ? Tarjeta Inteligente De Salud ?

      Gemalto's Sealys Health Insurance Cards have been selected to provide all two million microprocessor cards, for the Puerto Rico Department of Health’s

      Read more
    • Slovene eHealthcare initiative

      Slovene eHealthcare initiative

      n February 2008, the Slovenian Health Insurance Institute chose Gemalto and Cetis, the Slovenian leader in security document printing, to supply a comprehensive solution for its latest generation of health insurance cards.

      Read more
    ?

    Border & Visa

    • Iris recognition at Bogota International Airport

      Gemalto's Biometric Authentication Technology Revolutionizes Automated Border Control in Colombia

      Iris recognition at Bogota International Airport facilitates secure border crossing in seconds

      Read more
    • Saudi Arabia builds a safer future with biometric borders

      Discover how comprehensive biometric identification solution is helping to enhance public safety in the Kingdom

      Read more
    • Integrated border management for Namibia in 2018

      Discover the first stage of this ambitious border management project unveiled at Hosea Kutako International Airport in September 2017.

      Read more
    • The Automated Biometric Identification System I(DENT) in the USA

      The Automated Biometric Identification System (IDENT) in the USA

      Discover IDENT, the DHS-wide system for storage, matching and processing of biometric and biographic data. IDENT is built around Cogent’s AFIS technology.

      Read more
    • Eurodac: the European Union's first multinational biometric system

      Eurodac: the European Union's first multinational biometric system

      Discover the EURODAC biometric system : its origins, evolution and major facts and figures for 2016-2017.

      Read more
    • New smart gates for Paris Orly and Charles de Gaulle

      Biometric border control gates by Gemalto and its partners are set to replace Paris airports’ ageing and now under-dimensioned "PARAFE" gates

      Read more
    • Traveling light – new e-Visa system boosts tourism in Uganda

      Traveling light – new e-Visa system boosts tourism in Uganda

      Uganda’s Electronic Visa and Permit system went live in July 2016. Discover with Gemalto how the system works and its benefits for travelers and the country.

      Read more
    • Gabon announces the introduction of electronic visas

      Gabon announces the introduction of electronic visas

      Travelers to the Central African nation of Gabon can now apply for visas online. This latest innovation named “e-Visa” forms part of the country’s e-government projects, which are aimed at making public services more accessible.

      Gabon can now apply for visas online
    • Ghana's e-Immigration solution.

      Ghana

      Enabling sound migration policy with technology: Ghana's e-Immigration solution.

      Read more
    • Flag of Croatia

      Croatia

      In late 2010, Gemalto was chosen to upgrade Croatia’s border control system with Coesys Document Verification and a fully mobile version of the Coesys Border Management ?system to run in biometric handheld devices. Our local partner, IN2 Croatia, turned to us to provide a secure quality assurance solution for the manufacturing of the Croatian passport.Coesys ID Verification has been deployed by the National Printing House (AKD) to analyze and validate all personalized passports prior to issuance.

      Read more
    • Flag of Argentina

      Argentina

      As of September 2011, with prime contractor VALID Argentina, the company started to deliver state-of-the art biometric live enrolment systems for all embassies & consulates around the globe for the issuance of all national travel & id documents.

      Read more
    • Norway, Oslo airport

      Norway

      Gemalto's eBorder solution uses automatic passport verification and facial-recognition technology to provide citizens with a quick journey through Oslo's Gardermoen Airport.

      Read more
    • Republic of South Africa

      Republic of South Africa

      South Africa’s Department of Home Affairs turned to Gemalto to implement its Refugee and National Deportation system, which was implemented in two phases and completed in 2008.

      Read more
    ??????

    Biometrics

    • Automated Biometric Identification Systems (ABIS)

      Benefits of a Regional or Local Automated Biometric Identification System

      Automated Biometric Identification Systems (ABIS) have proven to be accurate and efficient in helping keep communities safe. But having a local or regional system can serve more granular needs than the state or country-wide system.

      Read more
    • Rhode Island’s Automated Fingerprint Identification System (AFIS)

      Gemalto advances Rhode Island’s Automated Fingerprint Identification System (AFIS)

      In 2015, the Rhode Island Office of the Attorney General, which oversees the Bureau of Criminal Identification (BCI), began work with Gemalto to build a faster AFIS

      Read more
    • Iris recognition at Bogota International Airport

      Gemalto's Biometric Authentication Technology Revolutionizes Automated Border Control in Colombia

      Iris recognition at Bogota International Airport facilitates secure border crossing in seconds

      Read more
    • AFIS solution for the Puerto Rico Police Department

      A Gemalto Cogent AFIS supplied to the Puerto Rico Police Department demonstrated its resilience in 2017, when Hurricane Maria struck the island.

      Read more
    • Saudi Arabia builds a safer future with biometric borders

      Discover how comprehensive biometric identification solution is helping to enhance public safety in the Kingdom

      Read more
    • Supporting the work of the San Francisco Police Department

      San Francisco Police Department and the Gemalto Cogent ABIS

      Discover how comprehensive biometric identification solution is helping to enhance public safety in San Francisco

      Read more
    • Paraguay National Police team identifies prime suspect in brutal double murder - CUGI ‘Hit of the Year’ 2016

      Paraguay National Police team identifies prime suspect in brutal double murder - CUGI ‘Hit of the Year’ 2016

      Watch the video: Paraguay National Police team identifies prime suspect in double murder

      Read more
    • The Automated Biometric Identification System I(DENT) in the USA

      The Automated Biometric Identification System (IDENT) in the USA

      Discover IDENT, the DHS-wide system for storage, matching and processing of biometric and biographic data. IDENT is built around Cogent’s AFIS technology.

      Read more
    • CUGI "Hit of the Year" 2015

      Discover Lake County Crime Lab (Ohio, USA) at work

      Read more
    • Eurodac: the European Union's first multinational biometric system

      Eurodac: the European Union's first multinational biometric system

      Discover the EURODAC biometric system : its origins, evolution and major facts and figures for 2016-2017.

      Read more
    • New smart gates for Paris Orly and Charles de Gaulle

      Biometric border control gates by Gemalto and its partners are set to replace Paris airports’ ageing and now under-dimensioned "PARAFE" gates

      Read more
    • East Timor launches its biometric passport

      East Timor launches its biometric passport

      East Timor issued its first electronic and biometric passport on May 5th 2017. Discover its secure and aesthetic passport design with Gemalto

      Read more
    • Lebanese passport

      Lebanese passport: the new biometric ePassport launched

      Discover the new Lebanese biometric passport launched on 1 August 2016. It incorporates Gemalto’s visual security features and electronic technologies

      Read more
    • New Peruvian electronic passport unveiled

      New Peruvian electronic passport unveiled

      On February 24, 2016 the first Peruvian biometric passports were delivered in Lima.

      Read more
    • Gabon leads the way to eHealth in Africa

      Gabon

      Gabon leads the way to eHealth in Africa.

      Read more
    • France, Biometric Resident Card (TSE)

      France

      Biometric Resident Card (TSE)

      Read more
    • New biometric electronic residence card for Denmark

      Denmark

      New biometric electronic residence card for Denmark

      Read more
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